customer support options

* * * LifeTIME TRAILMAPS ONLY OFFERS TECHNICAL SUPPORT FOR THE LIFETIME TRAILMAPS SOFTWARE.  HARDWARE SUPPORT IS HANDLED BY THE DEVICE MANUFCTURER. hERE IS A LINK TO SAMSUNG DEVICE SUPPORT.

basic members:
  1.  the first and fastest option is to look for a solution to your issue HERE
  2.  FOR the FASTEST addtional support, SEND A MESSAGE TO THE LIFETIME TRAILMAPS FACEBOOK PAGE BY CLICKING HERE
  3.  EMAIL OUR SUPPORT TEAM at [email protected]
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premium members: (for those who subscribe to premium updates)
  1.  the first and fastest option is to look for a solution to your issue HERE
  2.  SEND A MESSAGE TO THE LIFETIME TRAILMAPS FACEBOOK PAGE BY CLICKING HERE
  3.  EMAIL OUR SUPPORT TEAM at [email protected]
  4.  remote device login for issues not remedied by other methods
  5.  priority phone support (by appt. only) for issues not remedied by methods above.

*** TO BECOME A PREMIUM MEMBER, CLICK HERE
*** Please do not immediately request phone support without using the other options first. phone support is very           limited and only available when other support options are unsuccessful.
Terms of Service and Legal Disclaimer
ALWAYS OBEY ALL LOCAL, STATE AND FEDERAL LAWS WHEN TRAVERSING ON OR OFF-ROAD.  Use Lifetime Trailmaps software and hardware at your own risk.  The information on our maps was compiled  from crowd sourcing as well as other riders who share data. Special care was taken in the final rendering of our maps. Lifetime Trailmaps does not accept any responsibility for errors, omissions, or positional accuracy.  Lifetime Trail Maps does not accept liability for any loss, damage, death or other negative occurrence as a result of using LIFETIME TRAILmaps including trespassing on private property. trails and /or routes may be removed or reworked at any time without notification.  There are no warranties, expressed or implied, including the warranty of merchant-ability or fitness for a particular purpose, accompanying this product. Our trail and track data is not permitted to be removed from the device, distributed or copied to another device at any time.  By accepting, setting up and using our product, you agree to the terms set forth in this disclaimer.